Please don't waste your time at this Louis Vuitton. Travel the distance to the Palo Alto one. Trust me.
So Yesterday i went to get my first louis vuitton bag and i was SUPER Exciiiiiiited! & Couldn't wait to go there. I was kinda deciding if i should save teh trip &
go to the Stanford one since i heard at valley fair they have bad service & when i went No greeting at all!!!!! Like a Simple Hello would be nice! And so i went to
the guy with the suit for help & He said oh those girls are almost done they will help you just wait a bit so i was like ok whatever and i waited and so everyone
left and i was stilling waiting all the sles person was still looking at the door to see if anyone will come and just laughing&talking like seriously im abuot to
just leave this shit! Because how they are acting is just snobby& just RUDE! Like come on you work at LV Have some respect for the customer who is buying something
from the store! Ugh I was just over this place so when i was gonna leave there was one sale lady behind the counter where they had the speedy so i went and ASK FOR
HELP! & she was like OH yes i can help you! LIke Seriously im standing right in front of you -___- So I ask if she had the damier canvas the brown checkers one &
the white one but they didn't have the white one is speedy 35so i pass on it and plus the handle is lighter and by time it will get dirty faster and darker so i was
deciding on the brown one or the Neverfull MM or GM the same style but i didn't like how it don't have a aipper or closing and since its big i wouldn't know if
anyone try to take something out of the purse or not so i got the brown Speedy 35 . I also was leaning towards the monogram speedy 40 but my boyfriend said it was
WAY TO BIG! so i pass on that one and went with this and even the sale person told me this one was good for me since its less to manage and take care of better then
the white&gray one so i did and thats why i gave This review a 2 star cause she at least help me with my purse BUUUUUT! When i got home i was looking at the purse
and it seem like it was used or this was the display one and i because the lock had bad scratches on there and the box w/ the key in the purse for the lock was just
jack up & idk i just had a feeling it wasn't new and i kept looking & on some of the button on the handle was all scratch up as well WTFeezy! Srsly ugh so i went
back AGAIN! and ask if i can exchange for another one and i of course called before and when i got there i went straight to the counter and then told them i wanted
an exchange and she said ok and i was like ok gonna be a good visit but i was WRONG! I told her why and she was like this is hand made and its not gonna be perfecta
nd Blah Blah Blah and i was like ok but it just seem like its been used or people been looking through this one so i just want to exchange so she called the manager
and she was like its always like that and i was like okaaaaay. she told me that but look its hella badly scratch up and they both still told me and kept telling me
well the lock box is all rip up and stuff cause its like that REALLY! Hm, well it just looks bad then and the sales lady was like we can exchange it for you theres
only this other one left in the back & this one is way better then the other one i first had & the key box was nicely in the pocket! So i took this one and when we
were going to the cashier the manager was like We are always ok with exchanging it but louis vuitton is hang made and won't be perfect and if you want something
that won't be scratch up or whatever then maybe louis vuitton might not be the brand for you!!!!! WTF i was gonna just return the purse and get out but i was just
frustrated because i was already there so i was like its ok i like this one and ill take this one! & i know that this purse is the one and said thanks for your help
so the manager went in the back or whatever i don't really care i was just piss the FUCK OFF! You are really the manager! like she shouldn' t talk like that EVER!
seriously! i was ready to GTFO of there so i sign the paper & wait for my purse & the lady was talking to me & was nice WOW after im done and was saying you got a
good purse and thanks for shopping @ louis vuitton and i said thanks for your help & letting me exchange it & freakin left & was so happy i was done with this rude
ass manger she should be FIRED!!!! Oh i gave another star for the lady when i was waiting for the purse she kindly went up to me and ask if i needed to look at a
purse or needed help and i said no thanku just waiting for the purse in the back she was super nice so that is why i gave 2 stars & nothing MORE!
SO If i was you going to get a Louis Vuitton for your first time or going to shop there i think going to stanford for a BETTER SERVICE! Is the WAY TO GO! Next time
im going there or just going to order online!
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